Stakecasino Terms & Conditions — Complete User Guide

These Terms & Conditions ("Terms") apply to the use of the stakecasino.im website and its associated mobile applications ("Platform"). stakecasino operates under a valid international gaming licence.

By accessing, registering on, or using any service on the Platform, you are legally agreeing to these Terms. If you do not agree with any part of these Terms, please do not use this Platform.

• These Terms are available in both Bengali and English; in the event of any conflict, the English version shall prevail.
• Stakecasino reserves the right to update these terms and conditions at any time.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

To register with stakecasino, the following requirements must be met:

• You must be at least 18 years old.
• You must provide your real full name, date of birth, address, and an active mobile number.
• A maximum of one account per person or household device is permitted.
• Registering with false or someone else's information is strictly prohibited.
• A clear photo of your National ID or passport must be submitted for KYC verification.

Users are solely responsible for the security of their account. Never share your password with anyone. If you suspect unauthorised access to your account, contact stakecasino support immediately.

Stakecasino offers a variety of bonuses and promotions. Each offer has its own terms and conditions, clearly stated on the offer page.

• If the required wagering is not completed after claiming a bonus, withdrawals will not be permitted.
• A minimum odds of 1.50 are required for wager contribution to count.
• The maximum withdrawal limit on bonus winnings is specified separately for each offer.
• Bonus validity is generally 7 to 30 days, depending on the offer.
• Multiple bonuses cannot be active at the same time unless an exception is explicitly stated on the promotions page.
• If bonus abuse or system manipulation is detected, all bonuses will be voided.

Keep the following in mind when placing bets on stakecasino:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If an event is cancelled or abandoned, the stake will be refunded.
• If incorrect odds are displayed due to a technical error, stakecasino reserves the right to void the affected bet.
• Bets placed at odds that are clearly abnormal or implausible may be voided pending review.
• In live betting, any bet identified as placed after the outcome due to a data delay will be voided.

If one selection in a parlay or accumulator bet is voided, the remaining selections will form a new parlay and returns will be calculated accordingly.

All financial transactions on stakecasino are processed through secure, encrypted channels.

• BKash, Nagad, Rocket, and bank transfer are supported for deposits.
• Minimum deposit amount is ৳300; minimum withdrawal is ৳500.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawal requests are typically processed within 1–4 business days.
• The withdrawal method must generally match the original deposit method.
• Withdrawals may be placed on hold during investigation of suspicious transactions in accordance with our anti-money laundering policy.

Stakecasino believes gaming is entertainment, not an obligation. That's why every account comes with a set of tools to help you stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Decide how long you want to play in a single session.
• Cooldown Period: Take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Temporarily or permanently close your own account.

If you feel that gaming is affecting your daily life, please reach out to stakecasino's Responsible Gaming Visit the page or contact support.

Stakecasino takes your personal data seriously. Any information we collect is used solely to provide and improve our services.

• Your information is never sold or shared with third parties.
• Information may be disclosed to government authorities where required by law.
• Cookies and tracking technologies are used to enhance the user experience.
• To learn more, visit our Privacy Policy Read.

Stakecasino may temporarily or permanently suspend an account for any of the following reasons:

• Serious breach of terms, particularly the submission of false information.
• Evidence of multiple account operation or bonus fraud.
• Hacking, exploiting software bugs, or engaging in fraudulent behaviour towards other users.
• Money laundering or suspicious financial activity.
• Abusive behaviour toward the support team.

Users may also close their account at any time upon request. Any remaining balance will be returned, subject to the applicable withdrawal conditions.

If you experience any issue with a bet outcome or payment, please contact the stakecasino support team first. We aim to resolve most cases within 48 hours.

• Complaints must be submitted within 7 days of the issue occurring.
• In disputes regarding bet outcomes, stakecasino's system logs will be treated as the definitive record.
• If you are not satisfied with the support team's resolution, you may escalate your complaint to the licensing authority.

Stakecasino reserves the right to update these terms and conditions at any time. For significant changes:

• A notification will be sent to your registered email address.
• A notification will be displayed on the platform.
• Updated terms take effect from the date the changes are made.

Continued use of the platform after any changes take effect constitutes acceptance of the updated terms. The date of the last update will always be displayed at the top of this page.